Terms & CONDITIONS
Albany Mae Ltd owns and operates this Website (www.albanymae.co.uk) (“Website”). This document governs your relationship with Albany Mae Ltd. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices. By using the Services, you are agreeing to these Terms and Conditions, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to these Terms and Conditions.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
This Website may contain links to other websites, which are not operated by Albany Mae Ltd. We have no control over the linked sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms and conditions contained within each such site.
USE OF THE WEBSITE
You may use this Website only for your own non-commercial, personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information and are responsible for the consequences of such communications to the Website. Any other use of the Website requires the prior written consent of Albany Mae.
You must not misuse this Website. You must not use this Website to:
Engage in conduct that would constitute a criminal offense or give rise to civil liability or otherwise violate any law or regulation;
Post, communicate or transmit any information which is untrue, inaccurate or not your own or which is defamatory, derogatory, fraudulent, degrading, abusive, hateful, false, misleading, inaccurate, untrue, malicious, offensive, harassing, threatening, racist, obscene, vulgar, indecent or pornographic;
Send any unsolicited advertising or promotional material, commonly referred to as "spam";
Attempt in any way to interfere with the Website’s network security, or use the Website to gain unauthorised access to any other computer system;
Transmit, distribute or use a virus, trojan, worm, logic bomb or any other material which is malicious or technologically harmful.
Breaching this provision may constitute a criminal offense and Albany Mae reserves the right to report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT
The intellectual property rights in all software and content (including all words written and photographic images) made available to you on or through this Website remain the property of Albany Mae or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Albany Mae and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
TERMS OF SALE
- The Contract
Your order constitutes an offer to Albany Mae to purchase a product. In order to contract with Albany Mae you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.
All orders are subject to acceptance by Albany Mae. Albany Mae is not obliged to accept an order and may, in its discretion, decline to accept an order. Where Albany Mae accepts an order, it will confirm acceptance by sending you an email that confirms that the product has been dispatched. Only the products listed in the email will be included in the contract formed.
All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
- Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
Upon receiving your order we carry out a standard authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
CONSUMER RIGHTS AND CANCELLATION
You may cancel your order and receive a refund at any time before your order is delivered. Once your product has been delivered you may be entitled to a full refund up to fourteen days afterwards, beginning on the day after you receive the products. In this case, you will receive a full refund of the price paid for the products. This is in accordance with the Albany Mae refunds policy (see below).
To cancel your order, you must inform Albany Mae by email, giving us your name, address and order reference. You must return the products to Albany Mae within 14 days of notifying us of the cancellation in the same condition in which you receive them and at your own cost and risk. Albany Mae has a right to deduct from your refund amount any reduction in value of the products caused by your handling of the products beyond what is necessary to establish the nature, characteristics and functioning of the products. You will not be entitled to a refund if the hygiene seal has been broken or tampered with in any way.
If you cancel an order within the fourteen-day cancellation period (see above) and the product, once returned and inspected by Albany Mae qualifies you for a refund, Albany Mae will refund you as soon as possible and, in any case, within fourteen days of the day of our receipt of the returned products or (if earlier) the day you provide evidence of having sent the products back to us.
Albany Mae will refund the price of the products in full excluding the cost of delivery. Albany Mae will refund the purchase price using the same method originally used by you to pay for your purchase.
DISCLAIMER OF LIABILITY
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Albany Mae and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Albany Mae’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
LINKING TO THIS WEBSITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Albany Mae and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to albanymae.co.uk.
You agree to indemnify, defend and hold harmless Albany Mae, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Albany Mae shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the products, services and/or any page of this Website.
If any part of the Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms and Conditions will not be affected and all other clauses will remain in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
If you breach these conditions and we take no action or take only partial action, this shall not affect a subsequent exercise of such right by Albany Mae or be deemed a waiver of any subsequent breach by you of the same or any other term of these Terms and Conditions.
The operation of this Website and contracts for the purchase of products through this Website shall be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the jurisdiction of the courts of England.